Tech Justice Law is proud to announce the launch of “Designing Technology Remedies: Lessons for Social Media and Generative AI Chatbot Litigation”, a first-of-its-kind, evidence-based framework developed to guide courts, litigators, and policymakers in crafting effective remedies as landmark technology lawsuits advance toward discovery and trial in the United States.
The framework was developed via a partnership with Knight-Georgetown Institute and the USC Marshall Neely Center. Increasingly the courts are engaging with cases on behalf of individuals who have been harmed by social media platforms, AI products and other emerging technologies. Litigation is fast becoming one of the most responsive tools to address the countless harms resulting from the intentional choices of tech corporations. This new framework will support the legal community with a rigorous actionable resource to ensure that litigation outcomes produce enforceable change.
“We’re finally reaching a point in these cases where we’re moving past historic hurdles and into the remedies stage, creating an opportunity to think more thoughtfully about durable solutions to technology-facilitated problems. Whether it’s social media addiction or AI chatbots facilitating dangerous outcomes like suicidal ideation or delusions, many of these harms trace back to similar design features and incentives. Effective remedies, therefore, cannot stop at consumer-facing interventions alone – they must also address how these products are designed and governed, including moving away from design approaches centered on engagement maximization or sycophancy,” said Meetali Jain, Executive Director, Tech Justice Law Project.
You can access the full Framework below and at this link.